Can I Just Unplug My Computer to Shut It Down?
You may damage your computer.
By pulling the plug or forcing a power-off by holding down the power button, you risk corrupting data on your hard drive and damaging hardware.
I’m not sure what kinds of problems you’re having with the power button, but even that needs to be used correctly, or you could end up with the very problems you’re seeing.
1.Report the scam
In Canada: Contact Law Enforcement
2.Report misleading ads
“TrustInAds.org comprises a group of Internet industry leaders that have come together to work toward a common goal: Protect people from malicious online advertisements and deceptive practices.” Report misleading ads here.
3.Shut down their remote software account
Write down the TeamViewer ID (9-digit code) and send it to TeamViewer’s support (they can later on block people/companies with that information)
LogMeIn: Report abuse
4.Spread the word
You can raise awareness by letting your friends, family, and other acquaintances know what happened to you. Although this may be an embarrassing experience if you fell victim to these scams, educating the public will help someone caught in a similar situation and deter further scam attempts.
If the scammers represent themselves as working with or for Malwarebytes, please make sure to contact Malwarebytes support – we are actively working to combat these scammers. Any information you can provide about these scammers will help us prevent those scammers from targeting other people.
If you already paid:
Contact your financial institution/credit card company to reverse the charges and keep an eye out for future unwanted charges.
If you gave them personal information such as date of birth, Social Security Number, full address, name and maiden name you may want to consult the FTC’s website and report identity theft.
If you have been contacted by a company that you think may be attempting to scam you, please see the following list of confirmed scammers (please make sure to click on the “Tech Support Blacklist” link for the up-to-date list).
HP Recalls Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn Hazards
This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation or for any of the products listed above.
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand.
Best Buy and other stores and authorized dealers nationwide and online at www.Amazon.com, www.hp.com and other websites. The batteries were shipped in notebook computers and mobile workstations sold from December 2015 through December 2017 for between $300 and $4,000. The batteries were also sold separately for between $50 and $90.
HP Inc., of Palo Alto, Calif.
Windows Meltdown-Spectre fix: How to check if your AV is blocking Microsoft patch
Antivirus firms are gradually adding support for Microsoft’s Windows patch for the Meltdown and Spectre attack methods that affect most modern CPUs.
As Microsoft warned this week, it’s not delivering its January 3 Windows security updates to customers if they’re running third-party antivirus, unless the AV is confirmed to be compatible with it.
Microsoft’s testing found some antivirus products were producing errors by making unsupported calls into Windows kernel memory, resulting in blue screen of death (BSOD) errors.
Third-party Windows antivirus products need to support Microsoft’s security update and set a Windows registry key for customers to receive the update via Windows Update.
To make matters more confusing, only some antivirus vendors are actually doing both, while others require admins to set the registry key themselves, using Microsoft’s instructions. Additionally, some antivirus companies haven’t completed compatibility testing.
Microsoft hasn’t said which antivirus products are compatible beyond its own Windows Defender and Microsoft Security Essentials. However, security researcher Kevin Beaumont has created a public spreadsheet that may help IT admins prepare for installing Microsoft’s mitigations for the attack techniques that affect CPUs from Intel, AMD and Arm, albeit to differing degrees.
Call 210-549-6477 with questions
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WannaCrypt is a ransomware program targeting Windows. On Friday, 12 May 2017, a large cyber-attack using it was launched, infecting more than 230,000 computers in 150 countries, demanding ransom payments in the cryptocurrency bitcoin in 28 languages.
It was being spread primarily by phishing emails (most commonly links or attachments) and as a worm on unpatched systems.
The attack affected Telefónica and several other large companies in Spain, as well as parts of Britain’s National Health Service, FedEx, Deutsche Bahn and LATAM Airlines. Other targets in at least 99 countries were also reported to have been attacked around the same time.
WannaCry is believed to use the EternalBlue exploit, which was developed by the U.S. National Security Agency (NSA) to attack computers running Microsoft Windows operating systems. Although a patch to remove the underlying vulnerability for supported systems (Windows Vista and later operating systems) had been issued on 14 March 2017, delays in applying security updates and lack of support by Microsoft of legacy versions of Windows left many users vulnerable. Due to the scale of the attack, to deal with the unsupported Windows systems and to contain the spread of the ransomware, Microsoft has taken the unusual step of releasing updates for all older unsupported operating systems from Windows XP onwards.
Shortly after the attack began, a researcher found an effective kill switch, which prevented many new infections and allowed time to patch systems. This significantly slowed the spread. It was later reported that new versions that lack the kill switch were detected. Cyber security experts also warn of a second wave of the attack due to such variants and the beginning of the new workweek.
As always, be sure your Windows is up to date. XP users should consider upgrading where possible. The vulnerabilities for that operating system will not go away. Don’t click links in an email. Don’t open file attachments.
And, our longest running advice; back up regularly. You can back up to the cloud, or another drive. Programs like Macrium Reflect can Image your drive essentially restoring everything at any time.