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You may damage your computer.
By pulling the plug or forcing a power-off by holding down the power button, you risk corrupting data on your hard drive and damaging hardware.
I’m not sure what kinds of problems you’re having with the power button, but even that needs to be used correctly, or you could end up with the very problems you’re seeing.
HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information.
This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation or for any of the products listed above.
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand.
Best Buy and other stores and authorized dealers nationwide and online at www.Amazon.com, www.hp.com and other websites. The batteries were shipped in notebook computers and mobile workstations sold from December 2015 through December 2017 for between $300 and $4,000. The batteries were also sold separately for between $50 and $90.
HP Inc., of Palo Alto, Calif.
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Computer Repair San Antonio, Texas-SAPC Upgrades
If you are looking for the best Computer Repair in San Antonio Texas and surrounding areas like Live Oak, Converse, Windcrest, Selma and Schertz consider SAPC Upgrades for affordable fair priced Computer Repair.
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This is a public service security announcement for all users of computers running any version of Windows.
We have confirmed that a serious virulent ransomware threat known as WannaCrypt0r/WannaCry has affected Windows computers on shared networks in at least 74 countries worldwide, with 57,000 reported individual cases being affected. And according to the analysis team at Kaspersky Lab, that number is growing fast.
Once one computer on a network is affected, the malware infection easily spreads to other Windows computers on the same network, shutting down entire government agencies and national infrastructure companies. Hospitals across the UK were being forced to divert patients and ambulance routes as of Friday afternoon, and several utility companies across Europe reported infection across their computer networks according to BBC News.
Ransomware is a kind of malicious script or software that installs itself on your computer without your knowledge. Once it’s installed and running, it will lock down your system and won’t allow you to access any files or programs on that computer. Usually, as in this current WannaCry exploit, it will alert you to the lockdown with an impossible-to-ignore pop-up screen which informs you that your computer is being held for ransom. To unlock your system and regain access to the computer being held hostage, the lock screen informs you that you must purchase an unlock tool or decryption key from the hacker.
In this case, Microsoft has been aware of the vulnerability since March 2017, when it published a Security Bulletin covering the potential risk. According to the Spanish newspaper El Mundo, early indicators seem to point to the attack originating in China, but more information is needed.
The most obvious way to tell if your computer has been affected is if you are seeing a ransomware pop-up screen when you start up your computer. But because we don’t know how long the malware sits on your computer or network, not seeing this pop-up isn’t necessarily an indication that you haven’t been infected. The bottom line: if your Windows computer has connected to a shared network, such as those found in schools, public places, cafes and businesses, and you don’t have complete control over every computer on that network and haven’t been keeping Windows up-to-date, your computer may be infected.
According to Microsoft a fix for this vulnerability was released on March 14th for all affected versions of Windows. If you are running Windows and have automatic updates enabled you should be okay. If you don’t and haven’t updated recently you should update to the most recently released version immediately. It is important to note that unsupported versions of Windows, like XP, did not receive this security update. Those systems should either be isolated or shut down.
Please pass this along to your friends and family. Those that are less technical may not have updates auto-enabled, and may need a helping hand updating their operating system.
We have an update on this outbreak here. The ransomware is using an NSA exploit leaked by The Shadow Brokers, and has made tens of thousands of victims worldwide, including the Russian Interior Ministry, Chinese universities, Hungarian telcos, FedEx branches, and more. Original article below.
A ransomware outbreak is wreaking havoc all over the world, but especially in Spain, where Telefonica — one of the country’s biggest telecommunications companies — has fallen victim, and its IT staff is desperately telling employees to shut down computers and VPN connections in order to limit the ransomware’s reach.
The culprit for these attacks is v2.0 of the WCry ransomware, also known as WannaCry or WanaCrypt0r ransomware. For those affected, you can discuss this ransomware and receive support in the dedicated WanaCrypt0r & Wana Decrypt0r Help & Support Topic.
Version 1.0 of this ransomware was discovered by Malwarebytes researcher S!Ri on February 10 and then spotted in a brief campaign on March 25 by GData security researcher Karsten Hahn.
Version 2.0 was detected for the first time around four hours ago by independent security researcher MalwareHunter. The security researcher says the ransomware came out of nowhere and started spreading like wildfire.
In these first four hours, WCry 2.0 made more victims than Jaff, a ransomware spotted this week distributed via the Necurs botnet, the former home of the Locky ransomware. In numbers, in just four hours WCry made 1.5 times more victims than Jaff did all week.
Currently, researchers weren’t able to pinpoint the exact origin of the WCry distribution campaign. At the moment, it could be from malvertising, exploit kits, email spam, or hand-cranked RDP attacks.
Source https://www.bleepingcomputer.com/news/security/telefonica-tells-employees-to-shut-down-computers-amid-massive-ransomware-outbreak/
Creating disk images lets you restore Windows and all your imaged disks and partitions to a previous working state from compressed copies you have created and kept updated on external storage media, quickly and probably without technical help.
You can recover from:
– a failed disk drive (restore to a new one)
– ransomware (which encrypts your disk)
– user error
– unrecoverable problems from failed updates to problem programs
– unbootable PC (hardware faults aside)
Images also act as a full backup- you can extract files too.
You can even use images to help you move more easily and quickly to a new PC.
Imaging can even help you sleep at night knowing you have a second chance.
I recommend and install on every computer I service Macrium Reflect (free) as a good robust solution and more reliable than some others. It’s
– more feature rich
– more flexible
– more reliable
than Windows Backup and Restore system images.
There are other such programs, free/commercial, some with simpler interfaces, but Macrium is one of the most robust and reliable.
How long does it take?
SSD+ USB3 – maybe 15 mins
HDD + USB2 – maybe 40-50 mins
That’s with little personal data, few programs installed.
– of course, depends on how much you have on C:
(You can and should image all your partitions and disks)
You need a backup medium – I recommend a 1tb external drive. This will vary dependent on the number of images you keep, I recommend keeping 3 images of each computer you own. So is only a rough practical guide.
Some comment that system restore isn’t always reliable; if it works and solves the problem, great. But sometimes restores won’t work or fail. And of course, a restore point only covers a limited number of aspects of the system. That’s where disk imaging comes in.
I can assist with setting this up and showing you how to do it.
https://sapcupgrades.com/services/backup/
Do you live in one of the top ten most infected cities? The answer is YES
Webroot conducted a survey and found the most infected cities in the U.S. The survey found that the numbers do not reflect density. New York, which is the most densely populated city in the U.S. is not on the list.
The research included PC’s, laptops and smart phones. And it also found that these infected devices had an average of 6 to 24 pieces of malware installed.
“Our most infected cities list shows that cybercriminals have no geographical bias,” said David Dufour, senior director of engineering at Webroot. “Whether you live in a big city or small town, from east coast to west coast and everywhere in between, you are susceptible to being a victim of malware. It is in everyone’s best interest to run a security solution on their personal device, and to make sure that all security software subscriptions are current.”
So what are the most infected cities? Here is the top ten:
• Houston – 60,801
• Chicago – 49,147
• Phoenix – 42,983
• Denver – 39,711
• San Antonio – 39,646
• Dallas – 37,630
• Los Angeles – 34,050
• Las Vegas – 31,836
• Minneapolis, Minn. – 28,517
• Charlotte, N.C. – 27,092
We advise that all users practice safe surfing. Those safety measures include having up to date security software, use strong passwords, avoid public wi-fi, and store your personal information and important documents in the cloud
Best of all have image backups on an EXTERNAL drive done on a monthly basis.
Contact Us today for Virus/Malware prevention and clean up 210-549-6477
SAPC Upgrades offers many quality computer repair services.
Live Oak, Converse, Windcrest, Selma and Schertz,San Antonio.