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Computer Repair San Antonio-Should You Repair, Upgrade, or Replace Your Computer?

December 1, 2018 by Jerry Stainthorpe

Should You Repair, Upgrade, or Replace Your Computer?

Like many valuable things we buy, new computers suffer from wear and tear over time.  Our computers are particularly vulnerable as we have placed more and more demands on them every year.  New machines have got faster, quieter, more reliable, and more capable over time. At the same time our own computers have begun to slow and sometimes even stop performing altogether.

There are many ways to address the problem of a PC which isn’t quite performing up to the task anymore.  Whether frustratingly slow or no longer working; we are happy to take a look. When you bring your computer to us we will diagnose the condition and find a solution that works for you. Often times the simplest solution works best.  A complex problem sometimes only needs a simple repair to get your home computer up and running like new again.  Whether a small replacement part, loose wire, or bad connection; we will find and fix the problem to give your familiar, home machine a new lease of life.

Many computers come to us running slowly, taking a long time to start up, or freezing when trying to load files and programs.  Often owners have reached a breaking point and become convinced the machine is fit for only the scrap heap. In many cases, the problem can be pinpointed to a bottleneck in the system.  A single, seemingly trivial,  part can be holding up the entire system. Amazingly, upgrading just that one component can make the whole machine run like new again.

Adding memory can allow programs to run faster.  Adding an updated, faster hard drive can allow files to be retrieved without delay.  In both cases, a low-cost single component can provide a cost-effective solution that makes an old machine like new again.

In some cases, computers succumb to more major faults.  A critical part, difficult to replace, may stop working altogether. A failure of the motherboard for example, the backbone that all other components connect to can be expensive, if not impossible, to fix.  Typically, with the fast-paced and ever-changing nature of computing, a motherboard will only house computer parts that were manufactured around a similar time.

A motherboard is almost certain to be incompatible with components built just a couple of years before or after its own design for example. Occasionally even a motherboard failure can be resolved too.  In these cases we strive, whenever possible, to find a replacement board of the same generation that will work alongside existing components.  The result is a cost-effective solution that keeps cost down by saving replacement parts.

In cases where a like-for-like replacement motherboard is not available, many parts of the computer may have to be replaced at the same time.  Often replacement costs in these cases can get close to, or even exceed the cost of buying a new machine.

We would always give advice where it makes sense financially and practically to consider replacing an old machine. Often, in this respect, a home PC can be considered a little like a car.  Sometimes a simple, non-expensive, easy to replace component such as the window wiper can fail.  While a crucial part to be used for driving; it would be silly to suggest replacing the vehicle once it has worn out.

A window wiper may be low-cost and simple to replace, but if the engine were to wear down or break the solution may not be quite as simple. Attempting to make a 30-year-old car as fast, safe, and reliable as a brand new model generally doesn’t make any financial or practical sense.  Sometimes the best course of action to save money and avoid breakdowns is a more up to date vehicle.

In computing, many of the same rules hold true.  The best solution in each case is always tailored personally to fit you and your own computer.

Give us a call us at 210-549-6477 to discuss your computer issues.  We’ll keep you informed about your machine and advise on the best course of action to get you up and running as quickly as possible.

Filed Under: Repair, Windows News

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Don’t unplug your Computer to Shut It Down!-Computer Repair San Antonio

January 31, 2018 by Jerry Stainthorpe

Can I Just Unplug My Computer to Shut It Down?

You may damage your computer.

By pulling the plug or forcing a power-off by holding down the power button, you risk corrupting data on your hard drive and damaging hardware.

I’m not sure what kinds of problems you’re having with the power button, but even that needs to be used correctly, or you could end up with the very problems you’re seeing.

[Read more…]

Filed Under: Repair, Security Alerts, Software, Windows News Tagged With: 78209, 78216, 78217, 78233, 78247, 78261, Computer Repair, Computer Setup, Data Backup, Free Estimates, Laptop Repair, Malwarebytes Authorized Reseller, San Antonio, Virus Removal

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HP Recalls Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn Hazards-Computer Repair San Antonio

January 6, 2018 by Jerry Stainthorpe

HP Recalls Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn Hazards

Consumer Contact:

HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information.

Description:

This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations.  The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation or for any of the products listed above.

Remedy:

Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.

Incidents/Injuries:

HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand.

Sold At:

Best Buy and other stores and authorized dealers nationwide and online at www.Amazon.com, www.hp.com and other websites. The batteries were shipped in notebook computers and mobile workstations sold from December 2015 through December 2017 for between $300 and $4,000. The batteries were also sold separately for between $50 and $90.

Importer(s):

HP Inc., of Palo Alto, Calif.

Manufactured In:
China
Recall number:
18-077

Filed Under: Battery Recall, Company News, Repair, Security Alerts Tagged With: 78154, 78209, 78216, 78217, 78218, 78233, 78239, 78247, 78261, Computer Repair, Computer Setup, Data Backup, Free Estimates, Laptop Repair, Laptop Screen Replacment, Microsoft Registered Partner, PC Repair, Refurbished Computers, Virus Removal

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Laptop Repair in San Antonio Texas-SAPC Upgrades

January 4, 2018 by Jerry Stainthorpe

If you are looking for the best Laptop Repair in San Antonio Texas and surrounding areas like Live Oak, Converse, Windcrest, Selma and Schertz consider SAPC Upgrades for affordable fair priced Laptop Repair

  • Protecting your DATA is our #1 goal
  • Fair Flat Rate in shop pricing
  • Free Estimates
  • Malwarebytes Authorized Reseller
  • Friendly, honest communication, no “geek-speak”
  • Professional, experienced technician
  • Microsoft Registered Partner
  • Locally owned and operated since 2003
  • We strive to build lasting relationships with our customers

SAPC Upgrades offers many quality computer repair services.

Laptop Repair San Antonio

Laptop Repair

 

  • LCD Repair
  • Laptop Repair
  • Fast Support
  • Honest Estimates
  • Virus Removal
  • Attention To Detail
  • Malware Removal
  • Data Backup
  • Trojan Removal

Computer Repair San Antonio, Texas-SAPC Upgrades

Filed Under: Repair Tagged With: 78154, 78209, 78216, 78217, 78218, 78233, 78239, 78247, 78261, 78284, Data Backup, Laptop Repair, Laptop Screen Replacment, Ransomware, San Antonio, Virus Removal

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Computer Repair in San Antonio-SAPC Upgrades

January 3, 2018 by Jerry Stainthorpe

If you are looking for the best Computer Repair in San Antonio Texas and surrounding areas like Live Oak, Converse, Windcrest, Selma and Schertz consider SAPC Upgrades for affordable fair priced Computer Repair.

  • Protecting your DATA is our #1 goal
  • Fair Flat Rate in shop/remote pricing
  • Free Estimates
  • Malwarebytes Authorized Reseller
  • Friendly, honest communication, no “geek-speak”
  • Professional, experienced technician
  • Microsoft Registered Partner
  • Locally owned and operated since 2003
  • We strive to build lasting relationships with our customers

SAPC Upgrades offers many quality computer repair services.

Dell,HP,Lenovo,Acer,Sony,Toshiba,ASUS

We Service

 

  • LCD Repair
  • Laptop Repair
  • Fast Support
  • Honest Estimates
  • Virus Removal
  • Attention To Detail
  • Malware Removal
  • Data Backup
  • Trojan Removal
  • North East San Antonio
Computer repair San Antonio Texas

Google 5 Star Rating

Filed Under: Company News, Online Shopping, Ransomware, Repair Tagged With: 78154, 78209, 78216, 78217, 78218, 78233, 78239, 78247, 78261, Computer Repair, Computer Setup, Data Backup, Free Estimates, Laptop Repair, Laptop Screen Replacment, Microsoft Registered Partner, PC Repair, Refurbished Computers, Solid State Drive Upgrade, Virus Removal

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Massive Global Ransomware Attack Underway, Patch Available

May 12, 2017 by Jerry Stainthorpe

This is a public service security announcement for all users of computers running any version of Windows.

We have confirmed that a serious virulent ransomware threat known as WannaCrypt0r/WannaCry has affected Windows computers on shared networks in at least 74 countries worldwide, with 57,000 reported individual cases being affected. And according to the analysis team at Kaspersky Lab, that number is growing fast.

Once one computer on a network is affected, the malware infection easily spreads to other Windows computers on the same network, shutting down entire government agencies and national infrastructure companies. Hospitals across the UK were being forced to divert patients and ambulance routes as of Friday afternoon, and several utility companies across Europe reported infection across their computer networks according to BBC News.

What Is Ransomware?

Ransomware is a kind of malicious script or software that installs itself on your computer without your knowledge. Once it’s installed and running, it will lock down your system and won’t allow you to access any files or programs on that computer. Usually, as in this current WannaCry exploit, it will alert you to the lockdown with an impossible-to-ignore pop-up screen which informs you that your computer is being held for ransom. To unlock your system and regain access to the computer being held hostage, the lock screen informs you that you must purchase an unlock tool or decryption key from the hacker.

Where Did This Threat Originate?

In this case, Microsoft has been aware of the vulnerability since March 2017, when it published a Security Bulletin covering the potential risk. According to the Spanish newspaper El Mundo, early indicators seem to point to the attack originating in China, but more information is needed.

How Can You Tell If Your Computer Is Infected?

The most obvious way to tell if your computer has been affected is if you are seeing a ransomware pop-up screen when you start up your computer. But because we don’t know how long the malware sits on your computer or network, not seeing this pop-up isn’t necessarily an indication that you haven’t been infected. The bottom line: if your Windows computer has connected to a shared network, such as those found in schools, public places, cafes and businesses, and you don’t have complete control over every computer on that network and haven’t been keeping Windows up-to-date, your computer may be infected.

How to Protect Yourself From the Vulnerability

According to Microsoft a fix for this vulnerability was released on March 14th for all affected versions of Windows. If you are running Windows and have automatic updates enabled you should be okay. If you don’t and haven’t updated recently you should update to the most recently released version immediately. It is important to note that unsupported versions of Windows, like XP, did not receive this security update. Those systems should either be isolated or shut down.

Please pass this along to your friends and family. Those that are less technical may not have updates auto-enabled, and may need a helping hand updating their operating system.

Filed Under: Company News, E-mail, Ransomware, Repair, Scam, Scammers, Security Alerts, Software, Windows News Tagged With: 78217, 78218, 78233, 78261, 78284, Computer Repair, Data Backup, Free Estimates, Laptop Repair, Laptop Screen Replacment, Malwarebytes Authorized Reseller, Microsoft Registered Partner, PC Repair, Ransomware, Refurbished Computers, San Antonio, Virus Removal

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Massive Ransomware attack going worldwide.

May 12, 2017 by Jerry Stainthorpe

Massive Ransomware Outbreak

We have an update on this outbreak here. The ransomware is using an NSA exploit leaked by The Shadow Brokers, and has made tens of thousands of victims worldwide, including the Russian Interior Ministry, Chinese universities, Hungarian telcos, FedEx branches, and more. Original article below.

A ransomware outbreak is wreaking havoc all over the world, but especially in Spain, where Telefonica — one of the country’s biggest telecommunications companies — has fallen victim, and its IT staff is desperately telling employees to shut down computers and VPN connections in order to limit the ransomware’s reach.

The culprit for these attacks is v2.0 of the WCry ransomware, also known as WannaCry or WanaCrypt0r ransomware. For those affected, you can discuss this ransomware and receive support in the dedicated WanaCrypt0r & Wana Decrypt0r Help & Support Topic.

WCry ransomware explodes in massive distribution wave

Version 1.0 of this ransomware was discovered by Malwarebytes researcher S!Ri on February 10 and then spotted in a brief campaign on March 25 by GData security researcher Karsten Hahn.

Version 2.0 was detected for the first time around four hours ago by independent security researcher MalwareHunter. The security researcher says the ransomware came out of nowhere and started spreading like wildfire.

In these first four hours, WCry 2.0 made more victims than Jaff, a ransomware spotted this week distributed via the Necurs botnet, the former home of the Locky ransomware. In numbers, in just four hours WCry made 1.5 times more victims than Jaff did all week.

Currently, researchers weren’t able to pinpoint the exact origin of the WCry distribution campaign. At the moment, it could be from malvertising, exploit kits, email spam, or hand-cranked RDP attacks.

Source  https://www.bleepingcomputer.com/news/security/telefonica-tells-employees-to-shut-down-computers-amid-massive-ransomware-outbreak/

Filed Under: Company News, E-mail, Repair, Scam, Scammers, Security Alerts, Windows News Tagged With: 78217, 78233, 78239, 78247, 78261, Computer Repair, Computer Setup, Free Estimates, Malwarebytes Authorized Reseller, Microsoft Registered Partner, Virus Removal

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Backing up your computers

April 12, 2017 by Jerry Stainthorpe

Creating disk images lets you restore Windows and all your imaged disks and partitions to a previous working state from compressed copies you have created and kept updated on external storage media, quickly and probably without technical help.

You can recover from:
– a failed disk drive (restore to a new one)
– ransomware (which encrypts your disk)
– user error
– unrecoverable problems from failed updates to problem programs
– unbootable PC (hardware faults aside)

Images also act as a full backup- you can extract files too.

You can even use images to help you move more easily and quickly to a new PC.

Imaging can even help you sleep at night knowing you have a second chance.

I recommend and install on every computer I service Macrium Reflect (free) as a good robust solution and more reliable than some others. It’s
– more feature rich
– more flexible
– more reliable
than Windows Backup and Restore system images.

There are other such programs, free/commercial, some with simpler interfaces, but Macrium is one of the most robust and reliable.

How long does it take?
SSD+ USB3 – maybe 15 mins

HDD + USB2 – maybe 40-50 mins
That’s with little personal data, few programs installed.
– of course, depends on how much you have on C:
(You can and should image all your partitions and disks)

You need a backup medium – I recommend a 1tb external drive. This will vary dependent on the number of images you keep, I recommend keeping 3 images of each computer you own. So is only a rough practical guide.

Some comment that system restore isn’t always reliable; if it works and solves the problem, great. But sometimes restores won’t work or fail. And of course, a restore point only covers a limited number of aspects of the system. That’s where disk imaging comes in.
I can assist with setting this up and showing you how to do it.

https://sapcupgrades.com/services/backup/

Filed Under: Company News, Repair, Software, Windows News Tagged With: 78217, 78233, 78239, 78247, Computer Repair, Computer Setup, Data Backup, Laptop Repair, PC Repair, Refurbished Computers, San Antonio, Solid State Drive Upgrade, Virus Removal

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Top Ten Infected Cities-Computer Repair San Antonio

January 27, 2017 by Jerry Stainthorpe

If you are looking for the best Virus Removal in San Antonio Texas and surrounding areas like Live Oak, Converse, Windcrest, Selma and Schertz consider SAPC Upgrades for affordable fair priced Virus Removal.

 

Do you live in one of the top ten most infected cities?  The answer is YES

Webroot conducted a survey and found the most infected cities in the U.S. The survey found that the numbers do not reflect density. New York, which is the most densely populated city in the U.S. is not on the list.

The research included PC’s, laptops and smart phones. And it also found that these infected devices had an average of 6 to 24 pieces of malware installed.

“Our most infected cities list shows that cybercriminals have no geographical bias,” said David Dufour, senior director of engineering at Webroot. “Whether you live in a big city or small town, from east coast to west coast and everywhere in between, you are susceptible to being a victim of malware. It is in everyone’s best interest to run a security solution on their personal device, and to make sure that all security software subscriptions are current.”

So what are the most infected cities? Here is the top ten:

• Houston – 60,801
• Chicago – 49,147
• Phoenix – 42,983
• Denver – 39,711
• San Antonio – 39,646
• Dallas – 37,630
• Los Angeles – 34,050
• Las Vegas – 31,836
• Minneapolis, Minn. – 28,517
• Charlotte, N.C. – 27,092

We advise that all users practice safe surfing. Those safety measures include having up to date security software, use strong passwords, avoid public wi-fi, and store your personal information and important documents in the cloud

Best of all have image backups on an EXTERNAL drive done on a monthly basis.

Contact Us today for Virus/Malware prevention and clean up 210-549-6477

Filed Under: Company News, Repair, Security Alerts, Software, Windows News Tagged With: 78154, 78209, 78216, 78217, 78218, 78233, 78239, 78247, 78261, Computer Repair, Data Backup, Laptop Repair, Malwarebytes Authorized Reseller, San Antonio, Virus Removal

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Computer Repair in San Antonio

January 26, 2017 by Jerry Stainthorpe

If you are looking for the best Computer Repair in San Antonio Texas and surrounding areas like Live Oak, Converse, Windcrest, Selma and Schertz consider SAPC Upgrades for affordable fair priced Computer Repair.

  • Protecting your DATA is our #1 goal
  • Fair Flat Rate in shop pricing
  • Free Estimates
  • Malwarebytes Authorized Reseller
  • Friendly, honest communication, no “geek-speak”
  • Professional, experienced technician
  • Microsoft Registered Partner
  • Locally owned and operated since 2003
  • We strive to build lasting relationships with our customers

SAPC Upgrades offers many quality computer repair services.

Dell,HP,Lenovo,Acer,Sony,Toshiba,ASUS

 

  • LCD Repair
  • Laptop Repair
  • Fast Support
  • Honest Estimates
  • Virus Removal
  • Attention To Detail
  • Malware Removal
  • Data Backup
  • Trojan Removal

Live Oak, Converse, Windcrest, Selma and Schertz,San Antonio.

Filed Under: Company News, Repair, Software Tagged With: 78154, 78209, 78216, 78217, 78218, 78233, 78239, 78247, 78261, Computer Repair, Data Backup, Free Estimates, Microsoft Registered Partner, PC Repair, Refurbished Computers, San Antonio, Virus Removal

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